Knowledge treasures are hidden in plain sight. Maximizing reuse of smart processes, tactical solutions, defined outcome-based processes can result in huge savings and productivity. Knowledge can be classified as artefacts, extracts, solutions, insights, data etc., Value of knowledge can be measured in revenues to drive funding and appreciate knowledge contributors.
There are multiple such scenarios that have direct impact on revenues, experiences, and productivity.
Botomation team can deliver smart ways of structuring knowledge & manage its lifecycle. Our unique approach to identify knowledge tenets, classification, alignment to skills and processes can lead to interesting outcomes.
Understand how Knowledge monetization, a fast-growing concept can produce higher-valued assets to your organization.
Digitization of the Global workforce increased the demand for a more integrated and collaborative customer service. Customers’ expectation is simple - resolve their queries in the initial interaction.
Offers end-to-end service desk infrastructure to delivering...